Final month, Samsung needed to halt gross sales of its Galaxy Buds 3 Professional when consumers began to complain about quite a few manufacturing points. Based on Reddit threads noticed by 9to5Google, the problems have been mounted and gross sales have resumed.
Samsung launched its flagship Galaxy Buds 3 sequence, at its fairly packed Samsung Unpacked occasion in July which consisted of a base mannequin, the Buds 3, and a premium providing, the Buds 3 Professional. Just some weeks after launch, the complaints began rolling in. Based on a Reddit thread, one of the vital famend tech reviewers in South Korea, ITSubtitles, bought ten Galaxy Buds 3 Execs from totally different suppliers together with Coupang, Naver, Samsung, and so forth., to search for high quality management points.
He went over all of their points in a YouTube video, and the Reddit thread interprets and summarizes them. Allegedly, there have been stains of blue dye on the buds’ floor. Some buds weren’t sitting proper of their instances. The uneven docking can most likely be attributed to the tough edges that had been discovered on some models. Some elements of the physique appeared abruptly lower off and the contours weren’t clean sufficient. The ear ideas had been additionally referred to as out for simply tearing if you’d attempt to substitute them and the charging instances had been referred to as into query for having part of their paint peeling off.
9to5Google got here throughout a number of customers on Reddit who posted photos of their latest Buds 3 Professional orders and appeared content material with the models they obtained this time. Based mostly on the suggestions seen on Reddit up to now, it seems to be like Samsung resolved points on its finish earlier than resuming gross sales. We have now reached out to Samsung for remark and can replace this story as quickly as we obtain a response.
Sonos has found itself in a similar situation with two of its product launches. The companion app for Sonos has by no means been essentially the most intuitive, however a latest replace issued two months in the past made it much more unusable than regular. CEO Patrick Spence apologized for the expertise and has promised to work on it earlier than the corporate launches what’s going to most likely be a successor to its Arc soundbar and a set-top field as reported by Bloomberg.
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